OpenRights Entertainment Rights & Catalog Intelligence

Free Template

Contacts Data Quality Audit

Score your rights-holder contacts database across 8 checks: missing names/emails/phones, invalid email format, duplicates, stale records. Traffic-light scorecard.

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What’s Included

  • Contacts Input — paste your contacts here, 9 canonical columns.
  • Audit Summary — 8 automated checks with traffic-light status and a 0–100 quality score.
  • Rules Reference — why each check exists and what it catches.

Checks Performed

  • Missing full name / email / phone / country
  • Invalid email format (no @ or no .)
  • Duplicate emails (case-insensitive)
  • Stale records (last contacted > 12 months)

How to Use

  1. Paste your contacts into the Contacts Input tab. Keep column order.
  2. Open Audit Summary — all checks recalculate automatically.
  3. Read the quality score at the bottom. Below 80 = cleanup before using this list.
  4. Sort by the checks that failed and fix them in Contacts Input.
  5. Re-open Audit Summary to verify.
  • Clean & Dedupe Your Rights-Holder Contacts (/tutorials/clean-dedupe-rights-holder-contacts) — the method behind the audit.

Common Pitfalls

  • Two CRMs, one person. Most duplicates come from merging CRM exports without deduping email. Run the audit before every merge.
  • Free-text country. The audit checks for blank country, but not for “USA” vs “US” vs “United States” — normalize to ISO α-2 manually first.
  • Freshness ≠ validity. A recently-contacted email can still bounce. Combine this with a quarterly mail-delivery verification.

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